Our Commitment to Accessibility
At Starlight Locations, we are committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We strive to provide a website that is designed, developed, and maintained in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities, and user-friendly for everyone.
Measures to Support Accessibility
Starlight Locations takes the following measures to ensure accessibility of our website:
- Conformance Level: We aim to meet WCAG 2.1 Level AA standards.
- Regular Audits: We conduct regular accessibility audits of our website to identify and address accessibility barriers. These audits are performed both automatically and manually by accessibility specialists.
- Inclusive Design: We incorporate accessibility considerations into our design and development processes.
- Assistive Technology Compatibility: We ensure our website is compatible with assistive technologies such as screen readers, screen magnifiers, and speech recognition software.
- Training: Our development and content teams receive training on accessibility best practices.
Specific Accessibility Features Implemented
We have implemented the following features to enhance the accessibility of our website:
- Alternative Text: All images and non-text content have descriptive alternative text (alt text) to convey their meaning to users who cannot see them.
- Keyboard Navigation: Our website can be navigated using a keyboard alone, without requiring a mouse.
- Sufficient Color Contrast: We ensure sufficient color contrast between text and background colors to improve readability for users with low vision or color blindness.
- Clear and Consistent Structure: We use headings, lists, and other structural elements to organize content and make it easier to understand.
- Resizable Text: Users can easily increase or decrease the text size using their browser settings.
- Form Labels and Instructions: All form fields have clear labels and instructions to help users understand how to fill them out.
- ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to provide additional information to assistive technologies about the role, state, and properties of interactive elements.
- Video Captions and Transcripts: All videos on our website include captions and transcripts to make them accessible to users who are deaf or hard of hearing.
- Consistent Navigation: The navigation structure is consistent throughout the website to help users easily find what they are looking for.
Known Limitations
Despite our best efforts to ensure accessibility of our website, there may be some limitations. We are continuously working to improve the accessibility of our website and address any known issues. Some potential limitations include:
- Older PDF documents may not be fully accessible. We are working to replace these with accessible versions.
- Some third-party content or plugins may not be fully accessible. We are in communication with our vendors to address these issues.
Feedback and Contact Information
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Formal Complaints
If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint with the U.S. Department of Justice:
U.S. Department of Justice
950 Pennsylvania Avenue, NW
Civil Rights Division
Disability Rights Section
Washington, D.C. 20530
Assessment Approach
Starlight Locations assesses the accessibility of its website using the following approaches:
- Self-evaluation: We conduct regular self-assessments using tools such as WAVE and axe DevTools.
- External evaluation: We engage with accessibility consultants to conduct comprehensive accessibility audits.
- User testing: We involve users with disabilities in testing our website and providing feedback.
Ongoing Efforts
We are committed to making ongoing efforts to improve the accessibility of our website. This includes:
- Monitoring our website for new accessibility issues.
- Providing regular accessibility training to our staff.
- Keeping up-to-date with the latest accessibility standards and best practices.
- Working with our vendors to ensure that their products and services are accessible.